Failure to communicate with the cutter

Check the following:-

• That the data cable is secured to PC and Cutter properly.
  
• That the COM speed of the PC matches that of the cutter.
  
• That the PC COM port is functioning using a known working device (printer)
  
• Try an alternative COM port in the PC.
  
• That the cutter is in an online condition.
  
• Try setting the PC COM speed to 9600-baud rate..(ctl. sys default)
  
• That no other software is in use, blocking the COM port of the PC
  
• Try re-booting the cutter or / and PC to clear the port.
  

CadCam Technology Ltd
5 Crocus Street
Nottingham
NG2 3DE
UK

+44 (0) 115 844 8050